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Columnist Simon Boulton

Hiring - the true cost of getting it wrong

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Simon Boulton
Simon Boulton
Poor hiring decisions can sap your businesses of time, resources and energy. Simon Boulton discusses the top 10 hiring mistakes to avoid.

It's a well known HR statistic that it costs an average of 2.5 times an individual's salary to replace an employee who doesn't work out. This includes recruitment, management time, training, termination costs and lost productivity.

A new survey conducted by Aequalis Consulting shows that lower team morale, decreased productivity and reputational risk are the biggest consequences of poor employee selection.

The survey results, based on 217 responses by employers across a range of industries, indicate that small-business owners are concerned that other negative consequences of poor selection also include the loss of customers and market share, and higher training and recruitment costs. More than 4 out of 10 organisations said the true cost was at least three times the employee's salary.

Poor hiring decisions sap your businesses of time, resources and energy.

Top 10 Hiring Mistakes to Avoid:


  • Failing to define job objectives - Create a performance-based position profile.

     

  • Basing the hire on the failing of a previous person - Create a new basis for a new hire.

     

  • An inadequate pool of qualified candidates - Cast a wide net among multiple sources.

     

  • Unstructured or poorly executed interviews - Prepare well, use performance-based questions, assign different roles to different interviewers.
  • Evaluating personality instead of capability - Be objective for just one hour!

     

  • Failing to incorporate a recruitment process - The candidate is evaluating you and your firm too.

     

  • Hiring people just like yourself - Balance your traits with complementary skills.

     

  • Failing to thoroughly check references - No news is good news right? Not in hiring!

     

  • Hiring too fast or too slow - An average replacement hire takes 18 months to have an impact. Many start-up businesses bust their budgets by hiring too early.

     

  • Hiring someone without related company experience - Hire someone with contextual experience.

 

Final thought

Before you begin the recruitment process, take the time to look for possible skills gaps in your team. You may find there is a greater need for filling a different or entirely new position. Before you commit to hiring, consider outsourcing. You can save on time, infrastructure and man power. The savings will help bring about an increase in your revenue, leaving you to concentrate more on your core business and thus eliminating the risk of costly hiring mistakes.

Avoiding these common mistakes can greatly improve the results of your hiring process, giving you an advantage in today's increasingly competitive market.

Simon Boulton is Director of accounting and finance recruitment practice Aequalis Consulting. He has more than 12 years of finance recruitment experience in London and Sydney, where he has launched multiple divisions for international companies. At Aequalis Consulting, he provides tailored strategies for companies in various industries to attract and retain the most talented professionals in the market. Visit www.aequalisconsulting.com.au.

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4 Comments Report Abuse
1. eliaskyriacou - Nov 30 01:38pm
I was offered a senior professional role in September following an interview in April. By the time I commenced work there was no work. I was paid for 3 months to read the newspaper.
2. pensande - Dec 02 04:54am
Can somebody please explain "The savings will help bring about an increase in your revenue,....". How can savings lead to increase of revenue?
3. haworth_91 - Feb 03 02:39am
Sure they do get it wrong... .especially when they just join and keep absenting. And mind you they got the best people on the panel (top guns) for a lower level job seemed like they were recruiting astronauts all they got was a lemon.
4. haworth_91 - Feb 03 02:42am
Fancy having a qualified person with degree in your area and compairing them with someone with call centre skills... don't they know the difference between a lemon and an apple when dealing with people in the workplace...talk about square pegs in round holes in the government.
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