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Columnist Peter Boehm

How to make yourself attractive to your lender

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Peter Boehm
Peter Boehm
With home lending criteria tightening up, home loan expert Peter Boehm shares his top ten tips on how to present yourself favourably to a lender and secure a loan.

When you're on that first romantic date, you want to make a good first impression. From your clothes to your hair and your opening line, a little planning and preparation can go a long way.

The same applies when you meet your home lender. With lending requirements becoming stricter, loans are by no means guaranteed. But the better impression you can make, the more likely your lender will be to grant you a loan, and the idea is to present yourself in the best possible light.

How can you make yourself attractive to your lender? Here are the top ten tips:

1. Approach your lender directly

There a many ways to contact a lender - through a branch, a lender's mobile lending manager or even a mortgage broker. Whichever option is most comfortable to you is fine.

However, while the major lenders, including the big banks, support all types of introductions, the type they seem to prefer is the direct one - an enquiry straight to their business or by direct referral.

The reason is that they prefer to be involved from day one. The advantage for you is that you deal directly with the person who can authorise the loan.

2. Be honest

In any partnership, honesty is always the best policy. If you withhold information from your lender or say something that isn't true, the chances are you'll be found out.

When you are, your loan application will be dead in the water. So be open and honest - your lender will be accommodating if they believe you can be trusted.

3. Don't play the field

Anyone looking for a long-term relationship will be turned off by someone who looks like a ‘player'. The same goes for home loans.

Loan applications show up on your credit file. If a lender sees a long list of applications, they might reasonably assume that you're desperate or that something is wrong.

Be selective in the lenders you approach and approach as few as possible.

4. Bring a big deposit

Lenders are excited by unencumbered equity. While your ability to meet your repayments is always their first consideration, the bigger your deposit (and the bigger your equity) the better your chances of a successful loan.

Aim for a 10 per cent deposit at the very least. But remember, if you can get 20 per cent or more, you'll avoid the added expense of mortgage insurance and stricter underwriting guidelines.

5. Build your relationship as a customer


Lenders like to know who you are before they commit, yet the first time they meet you is often when you ask for a loan.

If you have an existing relationship with a lender through other products such as savings accounts or credit cards, they can be more comfortable about you because they know how you conduct your accounts.

If you know which lender you'd prefer to deal with, consider becoming their customer for six months or so before applying for a loan.

6. Show a stable work history

Lenders prefer customers who've been gainfully employed on a continuous basis. Changing jobs is fine - especially in the same profession. But if there are gaps in your employment history lenders may want to know why.

If you're self-employed, understand you may not be as attractive to a lender as someone who earns a PAYG salary. You'll have to work harder to demonstrate your ability to repay the loan. At least two years' of tax returns will be a must.

7. Demonstrate a savings history


Lenders are interested in your ability to commit. One way to show you can is to point to a track record of savings that demonstrate good financial management and control. If you can, aim to show at least a six-month savings history, and explain to your lender how you achieved your savings goal.

8. Pay your bills

Lenders want to know that you're capable of managing your day to day finances. Show them that you meet your financial commitments - including your regular utility and other bills - on time and in full.

9. Manage your credit card

Demonstrating that you can manage your credit card will help to convince a lender that you know how to manage debt. You'll be more attractive to a lender if you pay your credit card off in full each month - proving that you're not funding your lifestyle on short term credit. At the very least, lenders will want to see that you're making more than the minimum repayments on any credit card debt.

10. Detail your past relationships

History often repeats and as part of establishing your new relationship, your lender will want to know how your previous relationships have worked out.

They'll ask you about previous loans, but they'll also ask your previous lending partners first hand, requesting credit checks through organisations such as Veda Advantage and Dun & Bradstreet.

In today's market, it's important to have a clean credit history - even small blemishes such as missed electricity bills can affect your application. Make sure that your bills are paid on time and that any disputes are sorted out quickly.

Summing up

Building a long-term relationship requires preparation, planning and a good first impression.

When it comes to understanding what your lender is looking for, the above list is a good start. See how you measure up and if there are gaps in how you can present yourself - or if there are areas that need improvement - start working on them now.

Remember that the stronger your application, the more opportunity you'll have to negotiate for lower rates and better features on your loan.

We'd like to hear of your experiences with lenders. What worked for or against you? What else can be done to improve your prospects of a getting a loan?
(tell us below)

Thinking about buying a home? Visit Our Home Sweet Home for information on and home buying. Follow Pete on Twitter and join the conversation at the Our Home Sweet Home blog.

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22 Comments Report Abuse
1. craigmbe - Oct 30 08:07am
Line of Credit is the modern mortgage. Principal and interest is the dinosaur of the mortgage world and equals massive profit for banks.
2. dr_peter_nelson - Oct 30 08:26am
Yes, honest advice, except for the one issue no one wants to mention and that is that mortgage brokers get a commission FOR EVERY YEAR of your loan. And they are allowed to give kick backs to Estate Agents. Hence of course banks would like you to go direct so as not to pay commission. On the other hand a broker if they are going to get an up front commission and then a say commission for 30 years will dress up your application to ensure you get the loan no matter what. Why do you think we had a
3. dr_peter_nelson - Oct 30 08:27am
Yes, honest advice, except for the one issue no one wants to mention and that is that mortgage brokers get a commission FOR EVERY YEAR of your loan. And they are allowed to give kick backs to Estate Agents. Hence of course banks would like you to go direct so as not to pay commission. On the other hand a broker if they are going to get an up front commission and then a say commission for 30 years will dress up your application to ensure you get the loan no matter what. Why do you think we had a
4. whofunga - Oct 30 08:55am
Craigmbe... you have it wrong on Line of Credit v's Principal and interest.. A Line of Credit account normally attracts a higher interest rate and by the way it is structured, people don't reduce the principal (therefore paying more interest). With P&I you are forced to pay the princpal so less profit for the Bank. IMO an Interest Only account is best and force yourself to pay the P&I amount (e.g. setup direct debt). This way, you can redraw the extra repayments in hardship.
5. whofunga - Oct 30 09:01am
Go with a Broker everytime... Firstly, they will find you the best deal around and secondly, find you the Banks that will accept you if you are borderline. For example, your income may not be enough for your favourite bank, but fine with another. Some accept small credit issues, others don't. Some want genuine savings some don't etc.
6. masoodbd - Oct 30 11:00am
u don't get much benefit frm bank if u go without a broker.they charge u 5 when u go through broker out of five they give 1 to broker. Again they charge u 5 if u go straight to them. what's the point? Rather broker (I meant good brkr)shows you all the options suitable with ur lifestyle save u time and hasstle.
7. pasi_linnosto - Oct 30 02:01pm
Australian banks like the ANZ have no interest beyond 3 months. I have had two home loans and 15 years with the ANZ never faulted on a payment. Yet when I enquired about a personel loan they said no because I recently worked overseas.
Tripple A rating on 3 months history doestn give the public much confidence in the banking system.
8. sarahmcdonald05 - Oct 30 04:29pm
oversimplying again leave it to the pros (brokers)
9. wdierden - Oct 30 05:32pm
Spoken like a true Banker. Yes Peter of course the bank would rather you come direct to them and only them. Then they can get their staff member to tailor a loan that is in the bank's favour. Also heaven forbid that you would shop around for the best deal yourself. A broker on the other hand is legally obliged (well in WA anyway) to act in the client's best interest and that is why you should use a broker. And like everything there are good ones and bad ones so ask around for referrals.
10. tomasdrabik - Oct 30 08:18pm
just a small thing. i am sure that everyone have noticed that banks put their interest rates up just a day after reserve bank did so your home loan repayment is up. but on the other hand if you have saving account that is earning interest it has not changed at all(the interest). and i am still waiting for my interest rate to go from 3.15 to 3.40. thank you bank west aka comonwealth bank
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